How do I access my unit remotely?
First, you must create a
Phason Web
Services account. After you have an account, go to your control and select the Menu, Administration, Users, Add User from Web Services. Enter your Web Services email address.
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What needs to be done to access my controls remotely?
If you have a Phason Web Services account that was created on our website, all you need to do after connecting your control to the internet is add that account as a user to the controller via Administration > Users > Add existing/online user.
Forgotten PIN
Problem Forgotten PIN Possible Solution Have a user with “Admin” access assign a new password.
What's the difference between a Manager and Administrator user?
The main differences between Manager and Administrator, would be access to certain menus and functions, such as the Administration menu and the Configuration menu.
Why is the Factory Default option missing?
If you have the Enable OMNI Select option Enabled, then the Factory Default button is removed. To Factory Default the unit through the unit interface you must first Disable the Enable OMNI Select option.
What does an A EE error code mean on my PEC?
The "A EE" error code indicates an issue with the EEPROM (memory). Resetting the unit to factory defaults may solve the issue. If it does not, the unit is permanently damaged and should be replaced.