Forgotten PIN

Forgotten PIN

Problem
Forgotten PIN

Possible Solution
Have a user with “Admin” access assign a new password. 
    • Related Articles

    • What is the default sysadmin PIN?

      The default sysadmin PIN is 0000.
    • How do I reset my PIN?

      If this is an online control/account you can reset your PIN by logging onto the Phason Web Services, then click on your name on the top right hand corner, and then "Change PIN". If this is offline control/local account you can log into your account, ...
    • The display shows "PIN" when trying to program the control

      Problem The display shows when trying to program the control Possible Cause PIN security is enabled Possible Solution Enter the correct PIN.
    • Forgot password

      If a user is ever locked out of A SUPRA-RS due to forgetting their PIN, there is a method to unlock it but should only be used as a last resort. When prompted, they can enter “Up arrow”, “Plus button”, “Down arrow”, “Minus button” as their password. ...
    • PS-1 - How do I factory reset the ps-1?

      To load the factory defaults: 1. Scroll to the advanced menu and then press Select. Enter your PIN to continue. 2. Scroll to the Maintenance Menu and then press Select. 3. Scroll to Defaults and then press Select. A Confirmation display appears. 4. ...