What needs to be done to access my controls remotely?

• Related Articles

• How do I access my unit remotely?

  First, you must create a Phason Web Services account. After you have an account, go to your control and select the Menu, Administration, Users, Add User from Web Services. Enter your Web Services email address.

• Why don't Omni-4000 controls (PB-2 - PB-6) show up in the Auto Search in the toolkit?

  The Auto Search does not find the older Omni-4000 controls (PB-2 - PB-6). It will show any PBX-10, PBX-11, PBX-HMC or AutoSort controls it communicates with though.

• What new gen controls have the same logic as ECC-1?

  The AutoFlex Connect is the only other option at this time.

• How to load a backup from one control to another?

  Step 1 - From the controller with all of the settings you wish to use; Go to Main menu > Administration > Diagnostics > Backup Database Step 2 - From the Diagnostics page, go to Eject USB and push Yes. Step 3 - With this "It is now safe to remove the ...

• Forgotten PIN

  Problem Forgotten PIN Possible Solution Have a user with “Admin” access assign a new password.