Troubleshooting
Why can't I adjust the idle speed of my variable fan in my Plus-Touch?
If you cannot adjust the idle speed of your variable fan, and are just seeing three dashes rather than a number, you have the Minimum Ventilation Curve active for that zone. Go to Menu, Configuration, Zone Control Mode, and disable the Minimum ...
How do I save and restore settings?
Insert a USB into the control, go to the Administration menu, and then select either Save Settings or Restore Settings. For more information, see Saving and restoring settings in the Plus Touch user manual.
Variable AC fan not turning on
If you find your variable AC fan is not turning on, follow the link below to find a troubleshooting flow chart to help diagnose and solve the issue. https://www.phason.ca/img/kb/001/var-ac-fan-not-turning-on.html
Variable AC fan has poor range
If you find your variable AC fan has a poor range, follow the link below for a flow-chart to help solve the issue. https://www.phason.ca/img/kb/002/var-ac-fan-has-poor-range.html
How do I calibrate an actuator in a Plus-touch?
Follow comprehensive troubleshooting tree - https://www.phason.ca/img/kb/003/actuator-not-calibrating.html
Heater setpoint won't go below 80F (jumped to ~200F)
This is a bug that has been fixed in version 1.37. Update your control to the latest version.