FAQ
Can I use misting, fogging, and soaking in a THI controlled equipment group?
Yes! THI misting/fogging/soaking looks exactly the same as in a cooling equipment group, only you will have THI values as the low/high/max setpoints rather than temperature values. There are three videos explaining the three modes available in the ...
How many auger manager groups can I create in one AutoFlex Connect?
The maximum number of auger manager groups that can be created in a single AutoFlex Connect is seven. Each group can have a maximum of one main auger and six line augers.
Why do email to SMS alerts not work?
As of June 2023 Rogers and Fido discontinued this functionality on their plans. If you have Rogers or Fido as your carrier, email to SMS alerts will not work.
How do I safely and properly power cycle the AutoFlex Connect?
How to safely power cycle the AutoFlex Connect Note: If the control is frozen or the touchscreen is not working for some reason, skip to step 3. 1. Go to Menu -> Administration -> Diagnostics. 2. Press Shut Down Display. The control goes through a ...
How many On/Off events can you create in a Timed Event Schedule?
The AutoFlex Connect timed events can have up to 32 on or off events. Essentially this means that you can toggle on and off 16 times within a 24 hour period, as each toggle takes two events.
How many schedules can I create?
You can create 25+ Schedules in the AutoFlex Connect.
How do I set up alerts/alarms?
You must individually configure the alarms for each piece of equipment. You must also set up the active time and communication methods in the Alert Schedule, found in the Administration menu.
How can I have multiple temperature sensor readings averaged to create my group temperature?
All the temperature sensors that you assign to control an equipment group will be averaged to calculate that group’s reading.
What is the difference between the AutoFlex Connect and AutoFlex Connect II?
The AutoFlex Connect II comes with an upgraded touchscreen and new enclosure colour. The software is the same for both models. This means there is nothing new to learn when you upgrade to the new AutoFlex Connect II.
Can you connect multiple expansion boxes?
No. You can connect a maximum of one. It can be either an EXPANSION-6 or an EXPANSION-14. Module outputs can be connected to expansion boxes to expand their load capacity though. For example: An FD-1-14 or FD-2-7 FanDrive connected to a VDC-4 output, ...
Does the AutoFlex Connect have a manual override?
Yes. There is a software manual override that can be accessed from each input or output's menu.
What are the dimensions of the AutoFlex Connect?
The large enclosure version is 14.9 x 22 x 7.1 inches (37.8 x 55.9 x 18 cm). The small enclosure version is 11.85 x 11 x 3.95 inches (30 x 28 x 10 cm).
Why am I getting multiple repeat alarm emails for the same probe or sensor?
What is happening is that the same probe is going in and out of an alarm state multiple times without the alarm being acknowledged. Each time the probe goes into the alarm state it is counted as a unique alarm. An email will be sent (or re-sent ...
How much current does the AutoFlex Connect 2 itself draw?
For the AutoFlex Connect 2, the ratings are: Control voltage 100 to 240 VAC, 50/60 Hz, 0.9 A WARNING: To be installed with 10 A maximum overcurrent protection or equivalent.
How do I know which version of AutoFlex Connect I have?
You can check the version in the About screen. 1. Press the menu. 2. Press About. The Release Version is is displayed at the top of the screen. In this example, it is 3.06.06.
Does the neutral from the load need to go to the terminal on the VAC-1 ?
Yes. The neutral from the load must go to the terminal on the VAC-1, it cannot go straight from the load to the panel.
Module slot #9 doesn't fit the VAC-1 module
Because of the design of the module and the placement of the screw that holds the board in the enclosure, a VAC-1 module will not properly sit in Module #9 of the AutoFlex. Use this slot for other modules.
Is the DOL104 0-10v compatible with the AutoFlex Connect?
No. The AutoFlex Connect is not compatible with the DOL104 0-10v sensor. The DOL104 0-20mA sensor is unofficially supported. It acts the same as a DOL114, and if that is selected and it is wired up like a 114 it will work, just with only the humidity ...
How long is analytics data stored?
The analytics data is stored for the last 90 days. If you want to keep data older than this available there is the option to print to .pdf, or save as a .csv file.
What does a restart day of 0 in a schedule do?
When you set the restart day to 0, it means that the schedule will run through all the segments (days) and then it will stay on the final day and not restart. If you want to program a schedule for a single day and have it repeat forever both a ...
Do I have to turn the power off to change the modules?
Yes, you should always turn the power off whenever adding or removing modules.
How do lights typically get controlled?
Typically lights are controlled using a 0-10V DC signal, and a relay from a RM-4.
Would generator testing cause problems with the control?
Loss of power should not affect the controller, other than the obvious fact that the equipment will no longer be controlled during the power change over to generator. If the switch is quick enough, the SBC will not even notice it happened. Worst case ...
How to load a backup from one control to another?
Step 1 - From the controller with all of the settings you wish to use; Go to Main menu > Administration > Diagnostics > Backup Database Step 2 - From the Diagnostics page, go to Eject USB and push Yes. Step 3 - With this "It is now safe to remove the ...
Do you have a scale system to install on a bin, to be able to know feeding stocks and animal consumption?
We do not currently have our own scale system, however we do have BinTrac integration, where users can connect the AFX to their exsisting Bintrac and monitor feed. One of the reports available is the “Feed Consumption Report” that uses our population ...
Can the AFX monitor electrical installations to prevent fires?
The AutoFlex Connect 2 has options for current sensing, which can be used to monitor over current conditions for certain loads, and alarm/turn load off.
What is the default sysadmin PIN?
The default sysadmin PIN is 0000.
How to set up email to text alerts
Depending on your service with your mobile provider, you should be eligible to use email to text forwarding service. Within the Alert Settings menu, enter your phone number followed by your providers email to text forwarding address into the "Email ...
How does the fallback state feature work?
The fallback state feature allows the control to know what state to operate in if there is an issue that prohibits the control from knowing what it's normal operation should be; such as internal communication problems, or lack of a Group Reading. You ...
How does the Timed Manual Override feature work?
After specifying a time duration, and a state, your equipment will ignore all settings and operate at that state for the duration specified. Once the duration has expired, the equipment will automatically return to it's AUTO state and follow normal ...
How do I calibrate my actuator?
Push on the actuator widget, then the Gears icon for settings, then Calibrate Actuator.
Is there anything different for configuration in the AFX2 vs the AFX1?
The software is the same, this means that there is nothing different to learn and do when setting up an AFX2 compared to an AFX1.
What's the difference between a Manager and Administrator user?
The main differences between Manager and Administrator, would be access to certain menus and functions, such as the Administration menu and the Configuration menu.
Does the LB White Smart Sense heating work with the AFX?
Yes, the AutoFlex Connect can control a LB White Smart Sense heater, it will use (1) variable DC output. Setup as Variable Heating. Note: The modulating control valve does not open until 5V dc. Keep this in mind when programming controls for use with ...
Why does my control want me to downgrade my modules?
This can be caused by your control's "Release version" being older than your modules firmware. To solve this: Do not downgrade modules. Ensure current release version update file is on the PHASON USB ready to be installed. Then install these updates ...
Is there support for 4-20mA water pressure sensors?
Some 4-20mA sensors are supported, but we do not have open support for all 4-20mA sensors. It must be on the current list of available inputs. If the sensor, or a sensor like it can be found that acts as a digital input, we can support that.