Why is My AutoSort Connect screen blank on startup?
If the screen of your AutoSort Connect turns on and then goes blank when starting up, the backup battery in the control may need to charge. Open up the control and look at the back of the display for the board with the small fan. If L1 and L2 LEDs are rapidly flashing, the battery needs to charge. Keep the control powered on to charge the battery. Depending on how dead the battery is, this could take several hours. The control will automatically start up once the battery has enough charge to safely start.
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Blank screen issues
If you are experiencing a blank screen on your AFX Connect controller, follow the link below to find a troubleshooting flow chart to help diagnose and fix the issue. www.phason.ca/img/kb/007/007-blank-screen.html
Why is my AutoSort not starting up properly?
If your AutoSort Connect is triggering a shutdown as soon as it starts up, partially starting up and then showing a blank screen, or other strange behaviour, your incoming power may be the issue. Double check that the RPS voltage selector switch is ...
Stuck on PHASON screen
The most common reason for a unit to be stuck on the PHASON screen during boot up is issues reading the PHASON USB. This could be a sign that your PHASON USB has become write protected, or damaged, and the computer is getting stuck trying to read it. ...
Updating AutoSort Connect using a USB drive
Update AutoSort Connect using the USB drive 1. Download the update files Install_ASC_USB.zip. 2. Log in to the control. 3. Eject the USB drive (Administration > Diagnostics > Eject USB). 4. Press Yes. DO NOT press Okay yet. 5. Remove the USB drive ...
Why should I upgrade to the AutoSort-Connect?
The AutoSort Connect has network connectivity, which allows you to monitor your scale from your phone or tablet. You can view reports and review daily counts from the comfort of your office or home, rather than needing to fight your way through the ...