Touch screen issues with 1st generation AFX

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• Blank screen issues

  If you are experiencing a blank screen on your AFX Connect controller, follow the link below to find a troubleshooting flow chart to help diagnose and fix the issue. www.phason.ca/img/kb/007/007-blank-screen.html

• Stuck on PHASON screen

  The most common reason for a unit to be stuck on the PHASON screen during boot up is issues reading the PHASON USB. This could be a sign that your PHASON USB has become write protected, or damaged, and the computer is getting stuck trying to read it. ...

• Does the SUPRA-TOUCH have Misting and Fogging logic similar to the ECC-1/AFX?

  As of version 1.12 the Supra-Touch has misting and fogging capabilities like the AutoFlex Connect. If you are on an older version, download the latest version from the product page: https://www.phason.ca/supra-touch.htm

• After installation - Common issues and process

  After installation and registration is completed, users will be logging in with the default username/password. UN: sysadmin PW: omniadmin Once they open and enter into the software, they will either need to restore a previous backup, or set ...

• Are AutoSort Touch kits compatible with ProSort Touch?

  Yes, AutoSort Touch kits are compatible with ProSort Touch. ProSort Touch kits are not available and have been replaced by the AutoSort Touch kits.