How do I set up alerts / alarms?
Check out the Protect Connect playlist on our YouTube Channel for videos detailing the overall flow of setting up the Protect Connect, as well as step-by-step walkthrough videos.
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How do I set up alerts/alarms?
You must individually configure the alarms for each piece of equipment. You must also set up the active time and communication methods in the Alert Schedule, found in the Administration menu.
How to set up email to text alerts
Depending on your service with your mobile provider, you should be eligible to use email to text forwarding service. Within the Alert Settings menu, enter your phone number followed by your providers email to text forwarding address into the "Email ...
Cannot receive alerts to Gmail account because you can no longer ignore "less secure" apps
The option of "Less-secure access" for POP3/IMAP/SMTP has been discontinued. To ensure that Omni alerts are still received you must do the following: Enable 2-step verification in your Google account security settings: Allow 2-Step Verification Open ...
What does the master set point do?
The master set point is a quick way to alter the set points of all the equipment in a zone. When the master set point is changed, all the equipment set points in that zone are changed proportionally.
Equipment operation not following Set Points/Temp
After confirming program being changed and program being ran are the same, and all set points are valid, I recommended factory defaulting the control, setting it up again with the same programming.