Related Articles
Touch screen issues with 1st generation AFX
If you are having issues with your 1st generation AutoFlex touch screen, follow the link below to find a troubleshooting flow chart to help diagnose and fix the issue. https://phason.ca/img/kb/006/touchscreen-issues-gen1.html
Why is My AutoSort Connect screen blank on startup?
If the screen of your AutoSort Connect turns on and then goes blank when starting up, the backup battery in the control may need to charge. Open up the control and look at the back of the display for the board with the small fan. If L1 and L2 LEDs ...
Why is my AutoFlex Connect screen blank or blue on startup?
If the screen of your AutoFlex Connect turns on and then goes blank or blue when starting up, the backup battery in the control may need to charge. Open up the control and look at the back of the display for the board with the small fan. If L1 and L2 ...
Stuck on PHASON screen
The most common reason for a unit to be stuck on the PHASON screen during boot up is issues reading the PHASON USB. This could be a sign that your PHASON USB has become write protected, or damaged, and the computer is getting stuck trying to read it. ...
After installation - Common issues and process
After installation and registration is completed, users will be logging in with the default username/password. UN: sysadmin PW: omniadmin Once they open and enter into the software, they will either need to restore a previous backup, or set ...