Related Articles
Touch screen issues with 1st generation AFX
If you are having issues with your 1st generation AutoFlex touch screen, follow the link below to find a troubleshooting flow chart to help diagnose and fix the issue. https://phason.ca/img/kb/006/touchscreen-issues-gen1.html
Stuck on PHASON screen
The most common reason for a unit to be stuck on the PHASON screen during boot up is issues reading the PHASON USB. This could be a sign that your PHASON USB has become write protected, or damaged, and the computer is getting stuck trying to read it. ...
After installation - Common issues and process
After installation and registration is completed, users will be logging in with the default username/password. UN: sysadmin PW: omniadmin Once they open and enter into the software, they will either need to restore a previous backup, or set ...
Controller not responding to touch - How can I fix it?
Follow the link below to find a flowchart to help diagnose and solve the issue. https://phason.ca/img/kb/006/touchscreen-issues-gen1.html
How do I know which version of AutoFlex Connect I have?
You can check the version in the About screen. 1. Press the menu. 2. Press About. The Release Version is is displayed at the top of the screen. In this example, it is 3.06.06.