How do I add online users?
Adding an online user to a Connect Device should be quick and easy to do.
First, if the user does not have an online account created, they must first go to https://www.phason.ca/webservices/WebservicesLogin.php to create one.
Once you have an online user account, from the AutoFlex/AutoSort go to the Main Menu > Administration > Users > Add > Add Existing Account.
At this point you just enter the email address used when you signed up for your online user account.
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Can I add 0-10v devices to my control?
Yes, for variable heating and cooling devices, simply add a VDC-4 module to gain 4 additional 0-10v DC outputs.
What needs to be done to access my controls remotely?
If you have a Phason Web Services account that was created on our website, all you need to do after connecting your control to the internet is add that account as a user to the controller via Administration > Users > Add existing/online user.
Should I switch off the power to add or remove modules?
Yes. You should always fully power off the control before adding or removing modules.
How do I access my unit remotely?
First, you must create a Phason Web Services account. After you have an account, go to your control and select the Menu, Administration, Users, Add User from Web Services. Enter your Web Services email address.
How do I reset my PIN?
If this is an online control/account you can reset your PIN by logging onto the Phason Web Services, then click on your name on the top right hand corner, and then "Change PIN". If this is offline control/local account you can log into your account, ...