What is the default sysadmin PIN?

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• Forgotten PIN

  Problem Forgotten PIN Possible Solution Have a user with “Admin” access assign a new password.

• Why is the Factory Default option missing?

  If you have the Enable OMNI Select option Enabled, then the Factory Default button is removed. To Factory Default the unit through the unit interface you must first Disable the Enable OMNI Select option.

• How do I reset my PIN?

  If this is an online control/account you can reset your PIN by logging onto the Phason Web Services, then click on your name on the top right hand corner, and then "Change PIN". If this is offline control/local account you can log into your account, ...

• The display shows "PIN" when trying to program the control

  Problem The display shows when trying to program the control Possible Cause PIN security is enabled Possible Solution Enter the correct PIN.

• Why is my AutoSort shutting down as soon as it starts up?

  If your AutoSort Connect is triggering a shutdown as soon as it starts up (constantly restarting), your incoming power may be the issue. Doublecheck that the RPS voltage selector switch is in the proper position. If the incoming power to the RPS is ...