What is the default sysadmin PIN?

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• Forgotten PIN

  Problem Forgotten PIN Possible Solution Have a user with “Admin” access assign a new password.

• Why is the Factory Default option missing?

  If you have the Enable OMNI Select option Enabled, then the Factory Default button is removed. To Factory Default the unit through the unit interface you must first Disable the Enable OMNI Select option.

• How do I reset my PIN?

  If this is an online control/account you can reset your PIN by logging onto the Phason Web Services, then click on your name on the top right hand corner, and then "Change PIN". If this is offline control/local account you can log into your account, ...

• The display shows "PIN" when trying to program the control

  Problem The display shows when trying to program the control Possible Cause PIN security is enabled Possible Solution Enter the correct PIN.

• Why is there no factory reset button in my AutoSort Connect?

  When an Autosort Connect has Omni-Select integration enabled, you cannot trigger a factory reset/default. Disable the Omni connection option to do a factory reset.