Recent Articles
When trying to add a new user, why does the control say my email is not a valid webservices account?
There are a couple reasons the control may think your email is not a valid account. 1. You have not entered the email identically. Solution: Make sure the email is typed exactly the same, and if there are any special characters in the email (like é, ...
How do ACT-1 actuator jam alarms work?
If the jam alarm is disabled, the system essentially goes into a cycle of constantly turning on the relay in whatever direction it was going to attempt to reach the target position. The jam threshold is: If it takes longer than 20s to reach its ...
Can I restore an AFX2 database backup onto an AFX3?
Yes. This would most often occur when upgrading an existing AFX2 to an AFX3. You may take a database backup of the existing AFX2 and then restore that file on the AFX3 to mirror the settings onto the new control.
Can I use the VCM-DC with a chimney fan that does not have a feedback measuring fan?
Yes! When configuring the VCM-DC output, you can configure it in either feedback mode, or no feedback mode. In no feedback mode there is a user-defined ratio for fan speed to damper position. The default ratio is 2, which means that a fan speed of ...
Why do my ACT-1T stay on "initializing calibration please wait" and never begin calibration?
If your ACT-1T modules are an old version, that could prevent them from calibrating. Go to the Menu, then About. If the ACT-1T version is shown in red, then it is an old version. Go to Administration, then Diagnostics, then check for the latest ...